Privacy Policy | STATOS Logistics

01 Introduction

This Privacy Policy explains how [Company Legal Name] ("we", "us", "our") collects, uses, and protects your personal information when you use our website and freight forwarding services. We are committed to protecting your privacy and handling your data responsibly.

02 Information We Collect

Contact information — name, company, email, phone number, and address.
Shipment information — origin, destination, cargo details, and shipping documents you provide.
Payment information — processed securely by our third-party payment processor; we do not store full card numbers on our servers.
Technical information — basic website usage data such as IP address and browser type.

03 How We Use Your Information

To provide quotations, arrange and manage shipments, and deliver our services.
To process payments and issue invoices and receipts.
To communicate with you about bookings, shipments, and service updates.
To comply with legal, customs, and regulatory obligations.

04 Sharing Your Information

We share your information only as needed to provide our services — for example with carriers, customs authorities, and our payment processor. We do not sell your personal information to third parties. We may disclose information where required by law.

05 Payment Processing

Card payments are processed by a third-party payment provider. Your card details are handled directly by the provider under their own security standards (PCI-DSS). We receive confirmation of payment but do not store your full card details.

06 Data Security & Retention

We take reasonable measures to protect your information against unauthorised access, loss, or misuse. We retain personal data only as long as necessary to provide our services and meet legal and accounting obligations.

07 Your Rights

You may request access to, correction of, or deletion of your personal information, subject to legal limits. To exercise these rights, contact us using the details below.

08 Contact

[Company Legal Name]
[Registered Company Address]
Email: orders@statos-logistics.com
Phone: [Company Phone]